Quote Request Policy
Effective Date: November 29, 2024
At Circuit Solar, we are committed to providing accurate and competitive quotes for our customers. This Quote Request Policy outlines the terms and conditions for submitting, processing, and accepting quotes. By requesting a quote from Circuit Solar, you agree to the terms outlined below.
1. Submitting a Quote Request
To request a quote, customers must provide the following information:
- Contact Details: Full name, company name (if applicable), phone number, and email address.
- Product Details: A clear description of the product(s) or service(s) required, including model numbers, quantities, and any specific requirements.
- Delivery Information: Shipping address or indicate if the order will be a customer pickup.
- Timeline: Indicate any deadlines or specific timelines for the quote.
Quote requests can be submitted via:
- Email: quotes@circuitsolar.com
- Phone: 1-877-352-5396
2. Processing Time
- Circuit Solar will process most quote requests within 1-3 business days, depending on the complexity of the request.
- For larger or specialized requests, additional time may be required. Customers will be notified of any delays.
3. Quote Validity
- All quotes are valid for 15 days from the issue date, unless otherwise specified in the quote.
- Prices, availability, and terms may change after the validity period expires.
4. Pricing and Discounts
- Prices provided in the quote include product costs and may include estimated shipping fees, taxes, or additional services if specified.
- Discounts may be available for bulk orders or specific promotions, which will be reflected in the quote if applicable.
5. Acceptance of Quotes
- Provide written confirmation via email or other agreed-upon communication methods.
- Complete payment via the payment link provided with your quote or through other approved payment methods outlined in Circuit Solar’s Payment Policy.
- To accept a quote, customers must provide written confirmation via email or other agreed-upon communication methods.
- Orders will not be processed until full payment is received or payment arrangements are made in accordance with Circuit Solar’s Payment Policy.
Orders will not be processed until written confirmation and full payment are received.
6. Shipping and Handling
- Shipping costs provided in the quote are estimates and may be subject to adjustment based on the final order details.
- Delivery timelines will be confirmed upon order acceptance.
7. Changes to Quotes
- Customers can request changes to a quote prior to acceptance. Any modifications may result in adjustments to pricing, availability, or delivery timelines.
- Once a quote is accepted, changes may not be possible, or additional fees may apply.
8. Non-Binding Nature
- Quotes are provided for informational purposes and do not create a binding obligation for Circuit Solar to fulfill the request unless the quote is formally accepted and payment is received.
9. Limitations
- Circuit Solar reserves the right to decline quote requests for products or services that fall outside our standard offerings.
- Quote requests for quantities or items that exceed typical stock levels may require extended timelines for fulfillment.
10. Contact Information
For questions or assistance with quote requests, please contact us:
Circuit Solar
PO Box 721 Lytton, BC V0K1Z0 Canada
Email: sales@circuitsolar.com
Phone: 1-877-352-5396
By submitting a quote request, you agree to the terms outlined in this Quote Request Policy. Circuit Solar values your business and looks forward to assisting you with your needs!