Circuit Solar Payment Policy
Effective Date: November 29, 2024
At Circuit Solar, we strive to make your purchasing experience seamless and secure. This Payment Policy outlines the accepted payment methods, terms, and conditions for purchasing products from Circuit Solar. By making a purchase, you agree to this Payment Policy.
1. Accepted Payment Methods
Circuit Solar accepts the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, and other major card providers.
- eTransfer (Canada): Secure electronic transfers via Interac eTransfer for Canadian customers. Instructions will be provided upon checkout or order confirmation.
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Affirm Pay Over Time: Flexible payment plans through Affirm, allowing you to spread your payments over a set period. Subject to credit approval by Affirm. A 10% convenience fee will be charged at checkout.
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Bank Transfers (EFT/ACH):
- EFT (Canada): Payments made directly to our Canadian bank account via Electronic Funds Transfer. Details are provided upon request.
- ACH (USA): Payments made via Automated Clearing House for U.S. customers. Instructions will be provided upon request.
2. Payment Terms
2.1 Full Payment
All payments must be made in full at the time of purchase unless prior written agreements are in place.
2.2 Purchase Orders and Net Terms
Customers may provide a Purchase Order (PO) number during the purchase process. This PO number will be attached to the order for reference but does not constitute a credit arrangement or deferred payment terms.
3. Currency
- All prices are listed in Canadian Dollars (CAD) for Canadian customers and United States Dollars (USD) for U.S. customers unless explicitly stated otherwise.
- International orders may be subject to currency conversion rates and bank fees, which are the responsibility of the buyer.
4. Taxes and Duties
- Prices do not include applicable taxes, such as GST, HST, or local sales taxes.
- Customers are responsible for paying all duties, taxes, and fees associated with importing products, if applicable.
5. Security and Privacy
Circuit Solar uses secure payment processing systems to protect your information. For more details, refer to our Privacy Policy.
6. Payment Issues
If there is an issue with your payment, such as a declined transaction or insufficient funds, Circuit Solar will:
- Notify you via email or phone.
- Allow you to resolve the issue within [5] business days.
- Reserve the right to cancel the order if payment is not completed.
7. Refunds and Chargebacks
Refunds are processed in accordance with our Return Policy. Customers must notify us of any disputed charges before initiating a chargeback with their financial institution.
8. Contact Information
For payment inquiries or assistance, contact us at:
Circuit Solar
PO Box 721 Lytton, BC V0K1Z0 Canada
Email: sales@circuitsolar.com
Phone: 1-877-352-5396
By making a purchase with Circuit Solar, you agree to this Payment Policy. Thank you for choosing Circuit Solar as your trusted distributor!