Privacy Policy
Effective Date: February 19, 2025
Circuit Holdings and its affiliated brands, including but not limited to Circuit Solar, Circuit Sensors, Circuit Weather, and The Off-Grid Solar (each referred to as an “Entity”), are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in various ways, including when you visit our websites, place an order, subscribe to communications, or interact with our Services.
1.1 Personal Information
We may collect the following personal information:
Name
Email address
Billing and shipping addresses
Phone number
Payment information (processed securely and not stored by us)
Order history and preferences
1.2 Non-Personal Information
We may collect the following non-personal information:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our sites
Referral source (e.g., search engine, external link)
General location data (country, region)
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and improve our Services
To process and fulfill orders, including shipping and returns
To send order confirmations, invoices, and updates
To respond to customer inquiries and provide support
To analyze website performance and user behavior
To send promotional offers, newsletters, and marketing communications (with your consent)
To comply with legal obligations such as tax and accounting requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who assist in operating our business, including:
Payment processors
Shipping carriers
IT and website support services
Data analytics providers
3.2 Legal Obligations
We may disclose your information if required by law or in response to valid legal requests from public authorities.
3.3 Business Transfers
In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our websites use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us:
Remember your preferences (e.g., language or region)
Track site usage and improve performance
Provide targeted advertisements based on browsing behavior
You can manage or disable cookies in your browser settings, though some features may not function properly without them.
5. Data Security
We implement robust security measures, including encryption, firewalls, and secure servers, to protect your data. However, no system is entirely secure, and you share information at your own risk.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: Request a copy of your data or correct inaccuracies.
Deletion: Request deletion of your data, subject to legal obligations.
Data Portability: Request transfer of your data to another provider.
Opt-Out: Withdraw consent for marketing communications.
To exercise these rights, please contact us at privacy@circuitholdings.com.
7. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.
8. Third-Party Links
Our websites may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Policy
Circuit Holdings reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website with the revised effective date.
10. Contact Us
For privacy-related inquiries, contact us at:
Circuit Holdings
PO Box 721, Lytton, BC V0K1Z0, Canada
Email: privacy@circuitholdings.com
Phone: 1-877-352-5396
By using our Services, you consent to the terms of this Privacy Policy. Thank you for trusting Circuit Holdings with your information.